Returns being done in store
Welcome to store front returns, if you are wanting to return an online purchase via mail, please zoom over to our online return policy.
1. All returns must be accompanied by the original receipt or order number.
- All online purchases being returned via the store front will have a return form to fillout and they will be getting done at the warehouse in 2-5 buisness days, and a store credit will be issued via email.
2. All returns are for store credit only, we do not do full refunds but can do exchanges for products in the store front.
3. Returns must be brought back to the store front no later than 12 days from date of purchase, date of delivery, or the date the local pickup was ready for pick up, not the date it was picked up.
4. All items must be tag attached, unworn, unwashed, scent free, hair free and in new condition. Shoe boxes must accompany the shoes.
5. Items that do not qualify to be returned are sale items, discounted items, special sale items, accessories, hats, handmade items, jewelry, bodysuits, party dresses or any other item we have marked final sale.
6. Orders that have been shipped and are being returned in store are subject to a $10.00 fee if the return brings the order total below $100.00 ie the free shipping threshold.
We do stick to our return policy, to protect pricing, our customers and our business. We reserve the right to limit returns, make anything purchased with a store credit a final sale, and add a restocking fee for chronic returners.