In Store Returns as of November 1, 2021

Holiday Return Policy - In Store

Purchases made in store between November 21 and December 23, 2021 are eligible for an in store exchange or store credit until January 8, 2022. All purchases must be accompanied by a receipt and the tags must be attached. All other return policy guidelines must be followed ie not on sale, no Black Friday purchases, accessories etc.

Returns being done in store 

Welcome to store front returns, if you are wanting to return an online purchase via mail, please zoom over to our online return policy.

1. All returns must be accompanied by the original receipt .

2. All returns are for store credit only, we do not do full refunds but can do exchanges for products in the store front.

3. Returns must be brought back to the store front no later than 10 days from date of purchase, date of delivery, or the date the local pickup was ready for pick up, not the date it was picked up. 

4. All items must be tag attached, unworn, unwashed, scent free, hair free and in new condition. Shoe boxes must accompany the shoes.

5. Items that do not qualify to be returned are sale items, discounted items, special sale items, accessories, hats, handmade items, jewelry, bodysuits, party dresses or any other item we have marked final sale. 

6. Orders that have been shipped and are being returned in store are subject to a $10.00 fee if the return brings the order total below $100.00 ie the free shipping threshold. 

We do stick to our return policy, to protect pricing, our customers and our business. We reserve the right to limit returns, make anything purchased with a store credit a final sale, and add a restocking fee for chronic returners.